|
How to
reserve?
Fill in the
reservation request form indicating destination, dates and flights. Upon
reception of your request we will confirm the status of your reservation.
How long
is?
If you
reservation request reach us 45 days in advance of your flight, we will
confirm your reservation immediately.
Between 45 days and 10 days before your flight, we will answer within 72
hours except during high season as many of our flight fully booked long in
advance (same flights are full 3 months in advance).
Within 10 days before flights, we will do our best but….
How to
pay?
Once you
agree to the booking we will send you by email a detailed printable invoice
(MS Word file) representing a 50% deposit of the total amount of your
reservation. Upon reception of the invoice, you must to complete and signed
it indicating your credit card details and return it by fax to (33-4) 42 91
36 41 (in France).
After my
deposit payment?
We will send
a voucher confirming your reservation and deposit payment. Copy of this
voucher is kept at Air Mandalay head office for control.
How do I
use my confirmation voucher?
See "How do
I get my tickets?"
Is the
deposit strictly required?
Yes,
otherwise we must to cancel your reservation.
What
credit card do you accept for deposit?
We accept
Visa Card and Master Card only.
When do I
make the remaining payment?
The
remaining 50% are to be paid at reception of tickets.
Can I pay
remaining payment in FEC/credit card?
No,remaining payment could be paid by cash in USD only. Incase
you would later to pay total.amount by credit card,please inform.when
you make a reservation.
How do I
get my tickets?
Present your confirmation voucher at Air Mandalay counter at domestic airport.
Tickets must to collect 2 hours before your departure.
If would like to collect on arrival or before day of your flight, please note our office hours at airport - 09.00 am to 05.00 pm.
Important notice : Tickets will be issued 1 day before. No show.Cancellation fees must to apply.
When is
high season?
Traditional
high season starts 1st October and lasts until end of April.
Can I
modify my reservation?
Depending on
seat availability reservation can be modified without fees before tickets
issue. No fees when voucher is issued.
Please note that administrative charges apply as follows when ticket is
issued:
- 10 US$ for each name change.
- 10 US$ for each date change.
- 2 US$ for sector change (additional the difference of fare).
Can I cancel my reservation?
If tickets have not been
issued, your reservation can be cancelled by notifying us by email. No
charge will apply (same as for modification). If deposit payment has already
been made before cancellation, deposit amount will be refunded.
A charge of 50 USD will be deducted from the amount
refunded for administrative charge
|